MidPhase Review, MidPhase Customer Reviews

MidPhase


Customer Support:
 
Features & Software:
 
Uptime & Reliability:
 
Value for Price:
 
Overall: 4.25
 

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MidPhase Reviews by Customers

MidPhase review by arnot

Customer Support:
 
Features & Software:
 
Uptime & Reliability:
 
Value for Price:
 
Overall: 4.25
 

Midphase is better than most hosts we've tried. They offer phone and IM support which is good but the operators don't speak English great and often times tell you to submit a ticket for the issue you're calling about. The E-support can be slow (24-72 hours) but they always respond so there is no issue of lost tickets to deal with. Additionally their control panel is good. The response time is decent. The only real negative to them and I don't know how to quantify this is: I feel like a number dealing with mega huge host. I don't have any passion or loyalty to them, but have stayed there for two years now.

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