Client Area

Account with you - Can I manage this easily?
We offer to our customers and easy way to manage their account with us so we can keep them...

Allocating web space free to friends and family - Can I do that?
Yes you can using a sub directory e.g yourdomain.com/mum. Just make sure in the 'mum' folder you...

ASP - Do you host websites written in .asp?
Yes we do. We offer ASP Apache. We have remote MySQL plus Mod_mono installed for your .NET...

Assigning the name servers - Please explain what this means
For your domain name to become visible on the Internet, you have to inform the main Whois...

Blogging - How do I get started?
Choose our NO FUSS hosting plan and we will even install your blog for you. You can be blogging...

Breadcrumbs - What are they?
Breadcrumbs are very important to help you to easily navigate a website, especially if you are...

Building my website - Do I need any experience in making web pages myself?
No you do not need any experience and we will help you to get your new website live. We offer a...

Content - What am I permitted on my site?
You are permitted anything on your site, excluding: child pornography, illegal material, hate...

Discounts - Will you offer me one if I have more than one website?
We do offer discounts if you have more than one domain to be hosted. Visit our reseller page here...

Domain names- Do I get to use my own domain name?
Yes you do. We are able to host ALL international domain names with any extension. All...

Domain names- Where can I get a domain name from?
We will do it all for you, without any fuss. All names are registered in your name -...

Domain pointers (redirection) - Can I direct other domain names I own to my site hosted with you?
A domain pointer is a second domain that points to the exact same site as your original...

eCommerce - Can I use a shopping cart?
You can use any shopping cart you like and there are thousands to choose from on the Internet to...

Email addresses - Can I choose my own?
Of course you can! Depending on the plan chosen it is up to you what they will be e.g....

FTP- What is FTP?
File Transfer Protocol. This is the way you 'put' your files to our server. You can...

FTP- When can I start to upload?
As soon as you receive your set-up email. If your payment was made by credit card, then within 10...

Getting Started- What do I do first?
Decide on a domain name - e.g. yourname.com Register your domain name with us before someone...

Hidden costs - Tell me what they are!
Boy do we get asked this one lots! None! Nothing! Zilch! What is listed on this site is...

Instant setup - Do you do this?
We certainly do which means you can get your website live as quickly as possible, with as little...

Moving my website to you - how is this done?
Nothing to worry about! It is very easy and we will guide you through the process. You do not...

Name servers - What are they?
Is the address of your web host's computer where your website is stored. Example: ns.webhost.com...

Order process - What is it?
Complete the order form Make your direct deposit or credit card payment at the checkout...

Password access - Can I restrict who views my website?
Plesk allows you to password protect directories of your website. A pop-up log on window appears...

Payment methods - Which ones do you accept?
We accept direct deposits, VISA and Mastercard payments with PayPal as our payment processor. You...

Payment- What is your payment plan?
We offer monthly or annual payment options. If you pay annually you save 25%.

Plesk - What does it offer?
GEEK SPEAK WARNING! We are currently using Plesk version 9.3.0 and it offers: Set-up email...

Plesk - What is it?
Plesk is a brand of software we use to allow you to connect to our server and manage your website...

Reselling - Can I resell your hosting?
We have simplified our reseller program. Now anyone who refers a customer to us is given 25%...

Restrictions- What can I put on the site?
EZY4U Hosting as a public Internet hosting provider does not censor legal web content...

Statistics- How do I know who is visiting my site?
When you log on to your Plesk hosting control panel, there is a button for easy access to your...

Support - What level of support do you provide?
As we are a web based business, email is the quickest way for us to respond to your...

Terminating Account- How much notice is to be given?
To cancel your account you must email us and we will send a confirmation cancellation...

Transferring/moving my website to you - What down time will I experience?
Because we give you access to the hosting server BEFORE you have changed the nameservers to point...

Webmail - What is it?
Webmail allows you to view your emails via an Internet browser such as Internet Explorer using...

Webmaster - My webmaster/staff member looks after my website. Is that a problem?
We have no problems dealing with your webmaster or staff member. Please be aware that you must...

Website backups - How often do you do this?
All data stored on our servers is backed up daily. Each backup writes over the previous one....

Knowledgebase